Legal & Privacy

1. Information We Collect

We collect the following types of information:

• Account information (access key, usage data)
• Gameplay data (bets, wins, losses, game history)
• Device information (IP address, browser type, device type)
• Cookies and tracking technologies for analytics

2. How We Use Your Information

Your information is used to:

• Provide and maintain the Mineswapper service
• Process your gameplay and transactions
• Improve our platform and user experience
• Communicate important updates and notifications
• Detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the platform, comply with legal obligations, or protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

1. Acceptance of Terms

By accessing Mineswapper, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, do not use this service.

2. Eligibility

You must be at least 18 years old to use Mineswapper. By using the platform, you represent and warrant that you meet this age requirement and comply with all laws in your jurisdiction.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your access key and for all activities under your account. Notify us immediately of any unauthorized use.

4. Prohibited Activities

You may not:

• Use the platform for illegal purposes
• Attempt to manipulate or exploit the game
• Share or sell your access key
• Use automated tools or bots
• Harass other users or staff

5. Limitation of Liability

Mineswapper is provided "as is" without warranties. We are not liable for any damages arising from your use of the platform, including loss of funds.

6. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or any other reason we deem necessary.

1. Access Key Purchases

Access keys are non-refundable once activated. If you have not activated your key and wish to request a refund, contact us within 7 days of purchase.

2. Technical Issues

If you experience technical issues that prevent you from using the platform, contact our support team. We will investigate and may issue a refund or account credit at our discretion.

3. Gameplay Losses

Losses incurred during gameplay are not refundable. All games are provably fair and outcomes are determined by cryptographically secure random number generation.

4. Refund Process

To request a refund, email support@mineswapper.com with your access key and reason for the request. Refunds are processed within 5-10 business days.

5. Chargebacks

Initiating a chargeback without contacting us first may result in immediate account termination and legal action.

Warning Signs

Be aware of these warning signs:

• Spending more money than you can afford
• Chasing losses or trying to win back money
• Neglecting work, family, or other responsibilities
• Borrowing money to play
• Feeling anxious or irritable when not playing

Self-Help Tools

We offer the following tools to help you stay in control:

• Set daily, weekly, or monthly spending limits
• Take a break with self-exclusion options
• Access your complete gameplay history
• Contact support for account restrictions

Get Help

If you need support, contact these organizations:

• National Council on Problem Gambling: 1-800-522-4700
• Gamblers Anonymous: www.gamblersanonymous.org
• GamCare: www.gamcare.org.uk

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account closure, data is retained for legal and regulatory compliance purposes.

International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Contact Data Protection Officer

For data protection inquiries, email: dpo@mineswapper.com

Licensing

Mineswapper operates under applicable gaming licenses and regulations. We are committed to maintaining the highest standards of legal compliance.

Anti-Money Laundering

We have strict AML policies in place. Suspicious activities are monitored and reported to relevant authorities as required by law.

Fairness Verification

All game outcomes are provably fair using cryptographic hashing. You can verify the fairness of any game round using our verification tools.

Dispute Resolution

If you have a dispute, contact our support team first. If unresolved, you may escalate to our independent dispute resolution service.

Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved in the courts of [Jurisdiction].